Inbound Sales & Resource Planner

Due to the roll out of our new on-demand air monitoring service in the Southeast we are on the lookout for a competent Inbound Sales and Resource Planner that can handle the inbound sales enquiries and the resourcing and scheduling of weekly air monitoring jobs.  

Job Role 

You will be responsible for three key areas: Inbound Sales, Admin Support, and assisting in Resourcing & Scheduling. Working closely with the Business Manager to help drive strategic growth, this role will involve building and maintaining new and existing relationships with licensed asbestos removal contractors clients (LARCs).

You will be required to work on your own initiative to secure weekly orders from LARC customers to maintain a regular volume of work for our analysts.  This is a fast paced dynamic role that includes assisting in the planning and scheduling of the jobs.  This role would suit a well organised, energetic ‘people’ person, that can thrive in a target driven environment. 

Key Responsibilities

Inbound Sales:

• Contact new and existing  LARC clients on a weekly basis to secure air testing appointments via telephone calls and emails
• Account manage your clients and make customer visits to build and maintain relationships
• Reach out to new prospects on social media (LinkedIn, X) to build relationships

Admin Support:

• Monitor the utilisation of analysts workload in order  to capacity plan
• Complete customer and sales order information on our internal database system, Alpha Tracker
• Analyse and provide sales & customer information for this service for the Business Manager

Resourcing & Scheduling:

• Collaborate with the Resource Planner to ensure accurate bookings and profitable appointments.
• Schedule air testing weekly for staff, ensuring their diaries are fulfilled.
• Assist the resource team with specific tasks when required 

Strategic Growth & Relationship Building:

• Work with the Business Manager to enhance relationships with existing accounts
• Develop new relationships through face-to-face meetings, networking events, and marketing.
• Support in positioning AEC as leader in this market
• Gather market and competitor information and share insights during monthly meetings with the Marketing Team.

Requirements

• Minimum of 1 year experience in inbound sales or telesales.
• Strong attention to detail.
• Competent IT skills, including proficiency in Excel and data manipulation.
• Ability to proactively develop sales and identify opportunities for growth.
• Strong multitasking abilities and flexibility in a fast-paced environment.
• Excellent communication skills, both written and verbal.
• Proactive and able to contribute to the development of the business.
• Willingness to be part of change and continuously improve.
• Ability to work effectively in a team and independently.

Training & Development

• A bespoke training plan tailored to the role and individual development needs.
• Site visits to understand AEC’s services.
• Mentoring from the Business Manager with potential for career growth.
• Ongoing opportunities for further training and development within AEC.

Why You’ll Love Working With Us:

At AEC, we treat our employees like family. As an Employee-Owned Company (EOT), we’re passionate about creating a supportive and inclusive environment where you can thrive. We believe in diversity, innovation, and driving forward together.

You’ll enjoy:

💼 Career Development: Ample opportunities for growth, including the chance to earn further professional qualifications.
🏥 Fantastic Benefits: 23 days leave, private healthcare, pension scheme, holiday buy-back, and more!
🏅 Supportive Culture: A safety-first, collaborative work environment where quality and care are at the heart of everything we do.
🤝 Inclusive Workplace: We are committed to recruiting from all walks of life to create a more sustainable, diverse, and forward-thinking future.

Ready to take the next step in your career?

Apply today to join a company where your hard work is valued, and your professional growth is a priority.