Sales Administrator & Receptionist

Sales Administrator & Receptionist
Location: Brentwood
Salary: £26,000
Hours: 37.5 per week | Monday–Friday, 8am-4pm or 9am-5pm. 

The Role
AEC is looking to hire a Sales Administrator & Receptionist to be the first point of contact at our Brentwood office providing an efficient, client-focused service to training delegates, customers and staff alike.

The Sales Administrator & Receptionist will deal with all incoming calls and queries effectively, maintain a high level of customer service at all times, book in asbestos samples on behalf of our laboratory and also provide diary, sales and administration support to the General Manager.
Office housekeeping will also be the responsibility of this role on an ongoing basis – including office and training supplies, petty cash and any other duties that ensure the smooth running of AEC South.

What You’ll Be Doing

• Converting quotations from sales in Alpha Tracker and creating jobs on the system, ready for our resource team to schedule
• Raising associated purchase orders for converted jobs
• New client set up and credit checks
• Answering any incoming calls to the office and directing them appropriately
• Welcoming visitors and training delegates to the office
• Placing lunch orders for training delegates
• Booking in of samples received for the Laboratory
• Organising incoming and outgoing post
• Preparing site files for the site team
• Scanning returned floor plans from the site team
• Hiring of equipment for the site team
• Taking card payments over the phone
• Responsible for checking and upkeeping stationary stock levels and ordering consumables for the office
• Vehicle audits
• Responsible for the office building services and checks

What We’re Looking For

This role suits somebody from an administrative or front of house background, who is well organised with a welcoming manner and warm personality.

• Exceptional communication skills.
• High organisational skills.
• Previous administration experience.
• A warm and welcoming personality with good telephony experience.
• Strong Excel skills and the ability to learn new systems such as Alpha Tracker.

Why You’ll Love Working With Us:
You’ll join a collaborative, forward-thinking culture that values innovation, accountability, and continuous improvement. In return, we offer a competitive salary, great benefits, performance bonuses, and full training and development support. Most importantly, you’ll play a key role in driving AEC’s operational success and delivering exceptional outcomes for our clients.

AEC is an employee-owned compliance consultancy and training organisation specialising in the safe management of asbestos, water, fire, and occupational hygiene in the built environment. Established in 1997, we’ve grown from a small asbestos surveying consultancy to one of the UK’s leading providers of vocational training services. With offices in Manchester and Essex, we serve clients both nationally and internationally. In 2024, we transitioned to an Employee Ownership Trust, giving our team a stake in the company’s success. Our values of honesty, integrity, independence, and people-first are at the heart of everything we do.

Employee Owned: We put our people first—giving you a real stake in our success, a voice in the business, and the opportunity to share in the rewards of our growth.
Career Development: Ample opportunities for growth, including the chance to earn further professional qualifications.
Fantastic Benefits: 23 days leave (plus bank holidays), private healthcare, pension scheme, holiday buy-back, sick pay, loyalty bonus’  and more!
Supportive Culture: A safety-first, collaborative work environment where quality and care are at the heart of everything we do.
Inclusive Workplace: We are committed to recruiting from all walks of life to create a more sustainable, diverse, and forward-thinking future.

If you’re ready to take ownership of a critical function in a business that values proactivity, precision, and progress — then we want to hear from you. Apply today!