Receptionist

The main focus of the Receptionist is to be the first point of contact providing an efficient, client-focused service to training delegates, customers and staff alike.

Overview:

The Receptionist will deal with all incoming calls and queries effectively, maintain a high level of customer service at all times, book in lab samples and also provide diary, sales and administration support.

Office housekeeping will also be the responsibility of the Receptionist on an ongoing basis – including office and training supplies, petty cash and any other duties that ensure the smooth running of AEC South.
 
Reception is first line; this role requires a mature professional that can multitask efficiently, is personable and can deal with people in a friendly and efficient manner as well as somebody who can focus between the inevitable interruptions that come with a reception desk. 

Responsibilities:

• Answering and directing all calls
• Welcoming visitors and training delegates, arranging lunch tickets
• Postage in/out
• Preparation of training room and supplies of coffee/tea/food.
• Booking in of lab samples
• Diary management Administration duties
• Converting quotes from from CRM system
• Production of Quick Turn reports for customers
• Maintenance and monitoring of office supplies
• Dealing with petty cash.
• Auditing of company vehicles quarterly
• Dealing with any day to day maintenance issues
• Maintaining consumables e.g. Coffee/tea/sugar/toilet rolls etc.

Skill Set:

AEC are committed to promoting equal opportunities to all employees and job applicants and will not discriminate either directly or indirectly because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (including colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation.